A clinic’s billing lives or dies at the front desk. This playbook keeps the queue moving: a fee in five seconds, a scoped login for reception, and the 194J TDS that hospitals and corporates withhold handled without spreadsheet archaeology.
Give reception its own login
Invite front-desk staff with billing access only — see Team & roles and the front-desk hub.Take a fee in five seconds
PressP, pick the patient (or add with just a name), amount, save — receipt on WhatsApp if they want it.Handle 194J withholding correctly
When a hospital or TPA pays minus 10% TDS, record the payment with Client deducted TDS? on — the invoice still closes at gross and your 26AS-side view stays reconcilable.Month-end in one sitting
Reconcile the bank, skim outstanding, and if you’re GST-registered the returns are already built.