Chasing is a machine’s job. Set the ladder once and overdue invoices get a nudge at 3 days, a firmer one at 7 and a final notice at 14 — stopping the moment the money lands, and always respecting consent and quiet hours.
Turn on Automation
Enable the module under Approvals & automation; the ready-made dunning ladder ships with it.Let workflow rules do the routine
Pick an event — invoice raised, payment received, invoice overdue — and the actions to run. Each rule fires once per event, every run logged, so nothing double-sends.Sequence the longer nurture
For leads that need warming, email sequences enrol and step automatically — every send still passes the consent checkpoint.